Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. Wisecars Protection Package ensures that you are protected should anything go wrong. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of the State of California. Please note, we only delete personal data on the request of the individual. Wisecars car rentals - Bargain Travel Forum - Tripadvisor Your signature on any rental agreement is definite proof of the acceptance of the services and terms imposed by the Car Rental Company and to the respective laws of the country in which the rental will take place. Wisecars is an online vehicle rental broker. Wisecars allows customers to manage all their bookings conveniently in the self-service environment under Wisecars English (CA) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow . your rental cars pick-up and drop-off documents that clearly show the damages subject to the charge by the car rental company; proof of repair costs from the car rental company; evidence of payments deducted from your payment card by the car rental company; an accident report form from the car rental company; you fail to turn up at the agreed time and date, and/or fail to provide all the necessary documentation; you fail to provide a credit card or any other required documents in the name of the main driver with enough available funds on it to satisfy the security deposit requirements. Unfortunately I did not have a good experience with my last car rental which was picked up from Zezgo. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. You must verify in advance that your age meets the renters age determined in the Car Rental Companys policy. If have any questions about fuel policies or if you want advice on which fuel policies are available by which suppliers, do not hesitate to contact our customer support team. Read Customer Service Reviews of www.wisecars.com - Trustpilot Replies to negative reviews in < 24 hours. Our website includes a full description of each car type, including the typical number of passengers and pieces of luggage each can accommodate. You may need an international driving permit (IDP) to drive in some countries. We will pass along the kind words to Maryna.Have a nice day!Kind regards,Rachel from Wisecars. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of England and Wales. Garantljuk, hogy minden rtkels vals. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Use small print to hide from truth. Please note, all Deductible Protection Products become invalid and no refund will be made when: In some cases, if you follow the Car Rental Companys instructions and they determine that you are not responsible for the damage that occurred to the vehicle, the deductiblefees might be returned to you directly by the Car Rental Company and you do not need to claim a refund from Wisecars. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. Amendments and changes Amendments can only be made up to 48 hours before the pick-up time. User access to all or part of this website may be terminated or suspended at any time, without notice and for any reason. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. How to Cancel Wisecars Car Rental Comparison Subscription on a Mac computer: If you do not return the car with a full tank of fuel, you may be charged a refuelling fee and for the missing fuel at an inflated rate. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorization and payment. We use dedicated people and clever technology to safeguard our platform. It might take your bank extra time to settle the amount. 6 If not, you will need to purchase the cover at the car rental company counter. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. They also work with sub-par rental companies that will not guarantee the vehicle even if you pre-pay it in full. If you wish to cancel a booking, the only accepted method is doing so by contacting Wisecars customer support. It might take your bank extra time to settle the amount. No charge will be made for amending your booking before the start of your rental. Even a basic insurance. Please note that all additional drivers must also show a valid driving licence at pick-up. You can safeguard yourself against such extra expenses by purchasing one of our Excess Protection Products before your rental begins. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. www.wisecars.com. Tradues em contexto de "antes do nicio da locao" en portugus-ingls da Reverso Context : Cancelamentos efetuados entre 15 dias e 72 horas antes do nicio da locao: O depsito de 30% no ser reembolsado. Excess Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. Dear Fernando,Thank you for sharing your booking experience!We're glad everything is going well so far, we hope you pick-up also goes smoothly.Have a nice day!Kind regards,Rachel from Wisecars. Mr. Mateusz. Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. Amendments can only be made up to 48 hours before the pick-up time. @ Vicpak. It was very easy to make reservation and booked a rental car in a few minutes. Create a ticket support@wisecars.com (646) 813-0129 +44 20 4571 5774 +33 1 78 96 87 13 +39 049 784 7864 (646) 813-0129 +34 932 71 68 06 +48 12 211 32 51 United States of America 405 El Camino Real, Box 606 Menlo Park, CA 94025 Wisecars English (US) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow_drop_down USD GBP EUR CAD CHF ZAR NZD AUD RUB BRL We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. She was very kind and helpful! Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. If you do not agree with any part of them, you must not proceed with your booking. Find out how we combat fake reviews. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Manage Bookings Online - Wisecars - Wisecars Wisecars employs limited use of cookies for your safety and does not store any personal data. This information must be sent via email and give Wisecars the relevant details of the incident. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. Hello!Thank you for sharing your experience with us.We're really happy to hear we could resolve your issue, we're here for you at any time!Have a nice day.Kind regards,Rachel from Wisecars. In case of technical problems with the vehicle, you must inform the Car Rental Company immediately. Thanks! Wisecars can email you a copy of your reservation voucher (in PDF or HTML format) after that as well. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. The permit you may need depends on which country youre visitingand how long youre staying. If additional information is required, the process may be extended for another 28 calendar days. In that case, special cancellation terms are presented during booking. Please note, if the car is delivered to you outside the pick-up station's operating hours or is dropped off by you outside the drop-off station's operating hours, you will be charged an additional fee for this service in accordance with the rate indicated in the voucher. If you do not agree with any part of them, you must not proceed with your booking. Powered by, We use cookies to give you the best experience. All rights reserved. Wisecars will process your cancellation refunds in 7 days. This option comes in handy if you are in a rush on your return to the rental station as you will not have to worry about finding a petrol station on the way to drop off the car. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. The rental vehicle will be provided to you directly by our partnering Car Rental Companies in our capacity as acting agent. To claim a refund, you will need to provide: Damage claim investigation process takes up to 28 calendar days. The rental vehicle will be provided to you directly by our partnering Car Rental Companies in our capacity as acting agent. Some car rental companies offer the Meet and Greet service at airports (meaning they do not have a counter at the airport and will deliver the car to the airport for the customer). Powered by, https://www.wisecars.com/en-gb/faq#contactSection. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. It is highly recommended to call the police even for the smallest of damages. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure.
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