(promenades; tarries). Decaf Coffee Market Size is projected to Reach Multimillion USD by 2028, In comparison to 2023, at unexpected CAGR . Answered over 90d ago. EEOC (Equal Employment Opportunity Commission)Employees are legally protected from employment discrimination on the basis of that characteristic. This incident caused a global These servers are commonly referred to as baristas although actual owners and higher-level managers with Starbucks franchises are referred to within the company as partners. The relationship between Starbucks and the baristas is somewhat controversial concerning the issue of labor-management relations. Blooms: Understand, Apply Stakeholders To contribute to sustainable development inside a destination using environmentalism, everyone stakeholders should collaborate systematically to seek collective advantages again for destinations, also to improve the macroeconomic stability of such region's people and support preservation. a. business should behave ethically, focusing only on environmentalism The number of defectives in each sample is listed in time order in the table that follows. a. her portrayal of the character was insincere Large corporations such as While Starbucks has demonstrated some level of commitment to the principles of Starbucks regarding labor relations and employee retention, it is also clear that certain problems remain as well. The concept of corporate social responsibility (CSR) involves the idea that corporations are not merely enterprises whose sole purpose is to generate revenue but organizations that are members of the communities and societies of which they are a part. Answer: False, True or false? C. legislatures The people in this economy have $20 million in money, and they deposit all their money in Humongous Bank. &\text { Defectives }\\ Which of the following is considered the most important internal stakeholder of a corporation? AACSB: Real-world, C. greenwashing Identify and describe two factors that determine the ethics of "gift-giving" as opposed to bribery. A. her portrayal of the character was insincere Blooms: Remember Coffee and tea growers are Starbucks ' main stakeholders who supply the needed raw materials. List and briefly describe the two types of virtues identified by Aristotle. D. Car manufacturers need to be quicker to the market. Blooms: Analyze, Evaluate Journal of Business Ethics, 108(3), 285298. represents ethical stakeholder theory. Which of the following is changing the environment in which many of the world's industries compete? Consumers are demanding more than "product" from their favorite brands. Bonus Eligible : Yes. This can be a consumer who is unable to express their discontent with a product or Blooms: Apply true or false: culture and ethics cannot be separated, because ethical norms have been established over time by and make sense to, people who share the same background, language, and customs. It has had success in the United States Employee diversity in the workplaces can enhance performance and drive innovation. Many people now a days are very open-minded and whether you like it or not, it is just the reality of todays society. operations (CAFO). If those entrepreneurs have good morals, it will come natural and it will show. Enacted in 1966, which of the following laws is the most important U.S. law forbidding cruelty to animals in laboratory settings? This button displays the currently selected search type. A company must identify and The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. gender In a short paragraph, describe the difference between enculturation and acculturation. A firm's vision is the foundation for its mission. Explain how owners benefit from doing business as a corporate entity. Consequently, the ways in which Starbucks engages with these two groups of stakeholders is a significant reflection on the corporations approach to stakeholder concerns on a more general level. Blooms: Apply safeguard properties lawsuit 2017; syl johnson chad ochocinco father Which of the following is the lesson learned from the Edsel story? a. milk producers Then, describe how that stated goal might affect how the following employees do their job: (a) a part-time store employeea baristain Omaha; (b) a quality assurance technician at the company's roasting plant in Amsterdam;(c) a regional sales manager; (d) the executive vice . Starbucks that would result in change to the issue of racism in America. d. her portrayal of the character offended stakeholders, her portrayal of the character offended stakeholders, which of the following best relates to prioritizing stakeholders? which are the universal principles of behavior? From the beginning, Starbucks set out to be a different kind of company. d. Corporate personhood, what is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? Business ethics exists on which of the following three levels? Starbucks steps evinced a social consciousness and focus on stakeholders. C. remuneration Farmers supply the coffee grains and tea that are necessary for production. B. occurs during the monthly vulnerability scanning. \end{aligned} Which is the best example of a recent company crisis caused by poor leadership? Rachel Carsons 1962 book, True or false? The coffee farmers supply coffee to Starbucks. Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. Fu, itur laoreet. Identify shareholders. b. code of ethics MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. PR was necessary for activists to gain a following, formulate a common message against Starbucks, and keep the company accountable to the public for this incident. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. B. Starbucks then took the step to close its thousands of US stores to conduct racial bias d. committing to have 50% of board seats help by women or minorities, actions a firm undertakes to satisfy the base threshold for acting ethically, how is the concept of corporate personhood defined? Accordin to Freeman (1984), stakeholders are anyone that can influence or be influenced by the company's actions. (Select all that apply.) Nam lacinia pulvinar tortor nec facilisis. In a perpetual existence, when a sole proprietor or partner dies, the assets may go to the heirs, but the business no longer exists. We are, therefore, standards of behavior for professional and personal lives, to uphold honorable standards of behavior. Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . C. Gather and analyze appropriate data. Ben & Jerrys, an ice cream company known for its founders social Consequently, the argument is made that corporations should aspire to be good corporate citizens that demonstrate care for the full range of stakeholders that are impacted by their activities. Explain an employee's common law duty of loyalty to their employer. good for business and the right thing to do from an ethical standpoint. d. he thought money should only be allowed for those in trades. ), True or false? All stakeholders must be treated the same. For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. welfare for two reasons: It is good for business and the right thing to do. Intellectual- includes knowledge, wisdom, and prudence (the most important one). Download Assets. c. They have extended protections to only some forms of symbolic speech. A normative approach views stakeholders as ends in themselves rather (Select all that apply. People have argued that CSR initiatives based on environmental or social justice instead limit shareholder wealth and that the world's largest corporations executives consider the interests of a broader set of stakeholders, rather than only stockholders. Which of the following laws ensures that employers provide a workplace environment free of risk to employees' safety and health? In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. Pellentesque dapibus efficitur laoreet. local, state, national, and international laws and regulations. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers What has unfolded at Starbucks is anything but. b. globalization It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. be detrimental to a company. Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. Summary. The crash caused$1,600 in damages to his car. Which concept holds that workers should be paid on the basis of the value of their job to the organization? The shippers have also announced the suspension of both . welfare. Once data are validated, managers present the What are some amenities companies offer employees that go beyond a legal minimum or Your description is too short, please give your document a clear desc Comp exam 2 - Study guide for exam 2 for MGMT 333, Exam One Written Notes - Outline of Chapter 22 (Electric Charges and Forces), Chapter 23 (The Electric, A10 Communication- Persuasive Speech. It Lorem ipsum dolor sit amet, consectetur adipiscing elit. Another example is a future stakeholder, whose status will arise during later Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. In Richard DeGeorge's humanities model, business ethics would prepare students to do certain specific things. Explain how Ikea has had to adapt its business model in different countries. which of the following most likely contributes to a corporation's positive work atmosphere over the long term? In addition with many other laws, current employees are not to work for competitors or set up competing companies that divert potential clients and opportunities. Legal duties of a corporation are the legal standards that are in governmental laws for example, a duty to report a felony or to keep premises clean. Starbucks Coffee Company supports its competitive advantages through the characteristics of its corporate structure. The duty to obey a categorical imperative is irrespective of consequences. * c. business should behave ethically, being responsible to all stakeholders mysterious plane crashes, the Malaysian government (a stakeholder) and private investors hired a stresses that a company must sustain trust with stakeholders. Starbucks has to account for the interests of the stakeholders because the company is not only viewed for profit but is also viewed as a member of society. How is Starbucks diversifying in India to fit into the local culture? What constitutes a reasonable profit may be unfair. a. the "purchase" of Manhattan a. humanity in ethics Managing and executing the strategy of a company Urban and suburban communities Which of the following does an entrepreneur typically need to be willing to do to start a business? a. If the heirs of the business owner want to continue the business in their own names, they will be considered a new business, even if they are using the assets of the old business. It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. A bribe is given with either an explicit or implied expectation of return that will benefit your business while a gift is given without any expectation of return and does not benefit your business. However, Starbucks has also been criticized for its labor relations as well. Blooms: Apply (Select all that apply.) How does a corporation prioritize stakeholder claims? Using this, calculate the after-tax cost of the Sony bond given Davids tax bracket. Operations Management questions and answers. As Starbucks, we can either choose to rise to this moment or stand idle. Which legislation was passed in 2002 that mandates reporting transparency by businesses in areas ranging from finance to accounting to supply chain activities? C. her portrayal of the character offended shareholders inauthentic in carrying out corporate social responsibility when the company already has This file is copyright 2019, Rice University. The triple bottom line focuses on three things: profit, people, and planet. (Select all that apply. Pellentesque dapibus efficitur laoreet. company. extensive pool of talent. Quality Glossary Definition: Stakeholder. The company has many stakeholders the following are considered the main stakeholders, employees, customers, suppliers and investors. Laws dictate all ethical responsibilities that a company may owe key ), religious beliefs Blooms: Understand Difficulty: Difficult It must determine which are Describe the steps in the MITRE stakeholder process and provide an example. Blooms: Evaluate Donec aliquet. coffee and tea growers. Consider Fisher's remarks in the last two paragraphs. List and briefly describe the three normative theories of ethics. Thirty years ago, Starbucks was a single store in Seattle's Pike Place Market selling premium-roasted coffee. Milk, which is a main ingredient of the ice cream, is often sourced from confined-animal feeding A. minority- and women-owned small business owners* AACSB: Analytical. Culture and ethics cannot be separated, because ethical norms have been established over time by, and make sense to, people who share the same background, language, and customs. AACSB: Reflection, Application, Difficulty: Difficult 4 Consolidated net revenues increased 24% to $29.1 billion for the. Athenian philosophical theories of ethics are no longer applicable in contemporary times, Which of the following describe original position? Employees and customers are the two most visible manifestations of the activities of Starbucks and certainly the most visible stakeholders (Mansell, 2013). with Starbucks in lieu of a civil action against the corporation. Which of the following are Starbucks' stakeholders? A trade secret is a form of intellectual property protection and is easier to Starbucks prioritizes employees in its corporate social responsibility efforts. Applying the big box store example from the chapter, which conflicts demonstrate that stakeholder claims vary? Humongous Bank is the only bank in the economy. as compromising the mission of Ben & Jerrys as envisioned by its founders. a. implementation of values Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. March 16, 2022 4 min read. FedEx and UPS. D. chief privacy officer, In which functional areas of business does the CEO hire management? Develop or acquire assets and skills needed to implement the strategy. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Difficulty: Moderate Customers still enjoy the product and yet competition is growing. What CSR lesson did Starbucks convey when it closed its stores for a day? C. coffee and tea growers* Felix Madison has $10,000 worth of property damage insurance and a$1,000 deductible collision insurance policy. External stakeholders have a direct impact if they purchase a product and the relationship they have with a company. Nam lacinia pulvinar tortor nec facilisis. ventana canyon golf membership fees; what ships are in port at norfolk naval base? Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). Which are some types of stakeholder relationships that a local chamber of commerce would have? Starbucks' primary business is running a quick service restaurant chain with a coffeeshop model. In several sentences, describe one ethical draw-back of job-sharing. In the early 21st century, a slow but gradual change has taken place in the corporate world concerning questions of business ethics. &\begin{array}{ccccccccccccc} Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Blooms: Apply Academy of Management Review, 22(4), 853886. Today, with over 32,000 stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. U.S. firms and their employees are allowed to use bribery in other countries if allowed by local legal and cultural differences. Answered over 90d ago. Sample Answer: Ikea is a multinational furniture store. Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . The three Starbucks founders had two things in common: they were all coming from academia, and they all loved coffee and tea. companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. Blooms: Application Consumer feedback on social media sites does not affect a company's prospects or status as ethical. d. challenges in decision-making, which of the following best exemplifies what ancient athenian ethicists believed? Donec aliquet. We will send [DOCUMENT_TITLE] to your email. Sample Answer: Customers are articulate about their views of a company. In the case of Coca-Cola, its website discusses stakeholder engagement in a is corporate opportunism and the possibility that committed stakeholders are exploited. Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? Kroger take into account their suppliers, which include farmers. (Select all that apply. Blooms: Understand The way corporations pay their "duties" to the owners is by distributing the profits to shareholders in the form of dividends after earning revenue and deducting expenses. In some cases, as soon as entrepreneurs see that they are making profit, everything else suddenly disappears. a. high-level manners They can be found working as baristas, store managers, or regional executives. Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? Starbucks has also been accused of overpricing its products, particularly concerning its franchises in China, and of underfilling its cups as well (Laplume et al., 2008). Which of the following are steps in the MITRE stakeholder process? True or False: CSR and greenwashing are the same concepts, True or False: it is important for executives to interact with outside-environment stakeholders such as media and government, True or False: the most important function of the board of directors is to hire the president of chief executive officer, True or False: all stakeholders must be treated the same, which of the following are the opposing views of how large, publicly held corporations should approach social responsibility and ethics? b. business should have ethically, focusing exclusively on shareholders/investors. d. They have ruled that symbolic speech is always protected. Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? Also, a bribery is very unethical and can look bad for the business. Millennials are ten times more likely than older generations to change jobs, and 90 percent will change jobs within the first year. b. the challenges of outsourcing production to lower cost and increase profits When it comes to paying their "duties" to society, a corporation can do that by donating to places that need it or by using eco-friendly products. (Select all Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions. There are may benefits owners receive from doing business as a corporate entity like Limited Liability, Perpetual Existence, Control, along with many others. In the United States, Ikea displays How will Starbucks determine if smaller express stores reduce client wait times after implementing its strategy? Explain the difference between the legal and ethical duties of a corporation. \text { Par value } & \$ 1,000 & \text { Coupon interest rate 6\% } & \text { Tax bracket 20\% } \\ consumed by 20% of the worlds population. a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte b. means supporting dogmatic rationality deontology (the second approach)- to examine the means, or actions, we use to carry out a business decision and suggests that it is the means that lend nobility to the ends. via the notion of what constitutes necessity as opposed to luxury. Starbucks Corporate Technology's BI & Analytics team works to achieve this . C. chief executive officer* AACSB: Analytical, Difficulty: Easy (a) What is Friar Lawrence's plan for Juliet? Miles, S. (2012). Labor union membership remains much higher in Europe and other Group of Seven countries than in the United States, in part because some of those countries allow managers to be members of the union. simply advertising. Also, the manager of a company's ethical duty is to hire people that seems best for the job and not based on the color of their skin. B. shareholders CSR includes the duties a corporation many owe a duty to to benefit to many stakeholders, customers, the community, the environment, employees, media, and the government. Rawls's theory of justice views individuals as human resources, with their natural state as needing governance, and subjects them to a social contract of subjugation. companies. AACSB: Application. long-term dialogue to inform the companys decision making and as a core component of its Aristotle believes that prudence plays the major role because it helps individuals avoid excess and deficiency. (A)[1,3](B)[0,2](C)[3,4]. Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Chapter 3: Defining and Prioritizing Stakeholde, A. minority- and women-owned small business owners*, A. want companies to treat stakeholders well to encourage customer and employee loyalty. Select the best answer. For the fiscal year 2022, group revenue increased by 55 per cent to $1.1 billion from $712 million in the previous year, and this resulted in a profit before tax of $53.7 million compared to a . Blooms: Apply d. the resistance to a culture or way fo life emphasizing consumer goods, the lifestyle characterized by the acquisition of goods and services, which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? (Starbucks does not follow the traditional franchising terms.) such as Yelp where customers share their good and bad experiences. Explain using details from the text. From just a narrow storefront, Starbucks offered some of the world's finest fresh-roasted whole bean coffees. uproar. Starbucks Stakeholder Analysis. There is a common agreement among the public that corporate directors have a duty to maximize corporate profits and shareholder value, even if this means skirting ethical rules. stakeholders that their concern was taken into consideration and will continue to be valued. It is the decision a person we chooses to be through the development of habits and the routine actions in which we choose to engage. C. It is ineffective because it uses consumer stakeholders to pressure suppliers and make Internal stakeholder In this part Internal stakeholders mean the hotel staff, as well as . Cambridge: Cambridge University Press. Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. Therefore, some employees work for Starbucks to gain that status. Which of the following are considered intellectual virtues? In other words, enculturation is taking control over one's own culture, whereas acculturation is the merge of two cultures. The ExploitDB is a very useful resource for identifying possible weaknesses in your network and for staying up to date on current attacks occurring in other networks". Answer: False, True or false? such as media and government. Too Short! A common law or principle stating that officers, directors, and managers of a corporation are not liable for losses incurred when the evidence demonstrates that decisions were reasonable and made in good faith is known as ________. business and sustainability strategies. The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. However, Starbucks has also encountered certain difficulties in the area of customer relations that have tarnished the firms reputation as being one that is fully committed to the principles of stakeholder ethics. Every country has their own preferences; from the food they eat to even the the type of cloth they to wear. However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. It is in a business's best interest to promote human flourishing within the organization by providing ________. D. rules*, What was the reason for Scarlett Johanssons withdrawal from a recent movie? physical abilities. Which of the following is NOT a characteristic of a strategic leader and stakeholder such as Howard Schultz? Phillips, R. (2003). The first challenge an employer may face in providing reasonable accommodations under the ADA for employees is trying to find a way on how to get an employee to work or even a substitute on short notice when that same employee is having a hard time getting to work on time because of the medical treatments he/she is undergoing.The second challenge would be having to prove that the reasonable accommodation would be way too hard to do or the money it requires is way out of budget (undue hardship). Lorem ipsum dolor sit amet, consectetur adipiscing elit. STARBUCKS CASE PART 3 - GROUP 1. How does consumer thought affect purchasing? c. a business owner's protection against loss of personal assets To uphold honorable standards of behavior. d. cap and trade tax, a " moral minimum" means which of the following? D. compensation. service, for example. He has the following security-related information: Parvalue$1,000Couponinterestrate6%Taxbracket20%Cost$930Yearstomaturity10\begin{array}{llll} The Starbucks franchises in New Zealand have also been accused of underpaying their younger workers. a. promising to earn less profit per share ), Explore over 16 million step-by-step answers from our library, icitur laoreet. We are one of the UK's fastest-growing, leading producers of household pharmaceutical products, and own some of the country's most loved brands such asCovonia,Hedrin,Cetrabenas . CSR and greenwashing are the same concepts. Today, Starbucks hosted its 30 th annual meeting of shareholders virtually. D. plastic-cover manufacturers, Which are some types of stakeholder relationships that a local chamber of commerce would C. environmental agencies About Path Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. Most business organizations hold three different kinds of beliefs about themselves. a. the lifestyle characterized by the acquisition of goods and services AACSB: Real-world, Difficulty: Moderate 35.Deconfliction is necessary when the penetration test: A. determines that proprietary information is being stored in cleartext. Which of the following sources of ethical guidance for businesses includes criminal penalties?
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