I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. The event staff will scan this digital barcode to let you and your party into the event. StubHub told me to call AXS and let them know this was due to the show being postponed. Sign into your AXS Account and click Listings. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Select the tickets to transfer and enter the recipient's information. Flew in for this show. If they already have an AXS account set up the tickets will go in their account automatically. Bought tickets for a group? Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. The Rockets App is free to download and available in the App Store or the Google Play Store. Try to contact them on their Twitter account. Your tickets will no longer be listed for others to buy. Remember, your friends can always transfer tickets back to you. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. I had read on other threads that sometimes the tickets don't transfer until the day of the event. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. and our Tix originally purchased Spring 2020, was postponed until today 7/31/21. If they already have an AXS account set up the tickets will go in their account automatically. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. No. After completing the account information, you may buy, sell or manage any seats in your account. Upcoming. Your tickets will no longer be listed for others to buy. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Its up to the promoter, artist, or team if you can sell tickets or not. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Stubhub assured me my tickets would be available. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Enter the recipients first name, last name and email address, or select from a list of. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Click the 'Transfer' button and your guest will receive a notification via . why the hell can they just not send you the tickets in an email, as an option? Do you know what number you used to contact AXS? You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. From everyone at Vivid Seats, we hope you enjoy your event! If you already have an AXS account, the tickets will be transferred to your account automatically. I tried calling axs.nobody was home. I was never able to get ahold of SH again. Terms of Service | AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." We are changing the way you register and sign-in to the StubHub Community. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. axs allows you to transfer ticket you have bought from within the app. On the Review page, click the List Tickets button to finish. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. It depends. The concert is tomorrow. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. AXS Mobile ID allows you to manage . I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. If you do not currently have an AXS account you will be instructed to create one during your purchase. However, we recommend that you transfer tickets to each person attending the event. Enjoy the event! Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) So you can sell on StubHub or any other way you find. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Click yes, retract now.And youre done! Was wondering if you had any update on how yours is going? Select the seats you would like to send. Sorry we couldn't be helpful. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Nope. | Help us improve this article with your feedback. Tap Tickets Tab (pull down on the screen to refresh if necessary). Third-Party Resale Tickets: Everything You Need to Know. Cookie Notice Theyll also need to get the AXS app. If your friend already has an AXS account, the tickets will be transferred instantaneously. When listing tickets, you decide how long your listing will be available for others to buy. The gig has not been cancelled we just chose not to go. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? AXS handles payment and delivery so buyers and sellers never interact with each other. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The game is in 36 hours. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. i spent the next 2 hours trying to get the axs app to work and get my tickets. Yes. Show the ticket in the App at the entrance and get them scanned to enter. When its time for the event, they can open the app to show their tickets on their phone. [deleted] 1 yr. ago. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. For more information, please see our Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Press question mark to learn the rest of the keyboard shortcuts. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. How will I know if my transfer was successful? Customer service all the way to your seat, 2000-2022 StubHub. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). I have a problem with AXS Tickets Are you having issues? Use the same email you use on StubHub. Here we are. Theyll just have to create an AXS account to claim their tickets. it never happened. Review listing information and choose Credit Card for payout. You will enter your community username and new password and done! We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Yes No Still Need Help? Copyright Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Sorry we couldn't be helpful. They assured me that the tickets would be transfered once they got ahold of the seller. and need to send them to a friend, transfer the tickets through your AXS account. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Open the AXS app Sign in or create an AXS account. Your AXS Mobile ID ticket will now show up. Customer service all the way to your seat, 2000-2022 StubHub. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Help us improve this article with your feedback. Is there any way to get any assistance? If you already have an AXS account, the tickets will be transferred to your account automatically. OR. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Click the Transfer button next to the event in your AXS account. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. You'll then be asked to review the transfer. If you do not currently have an AXS account you will be instructed to create one during your purchase. Show the tickets on your phone for everyone in your group. Transferring Tickets. Apparently it is actually AXS? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. At this point, you should see your tickets in the MLB Ballpark app. Just follow the simple steps to make the tickets officially yours. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Click the Sell button next to the event in your AXS Account. After that, the tickets will be theirs to use with the AXS app. I purchased 2 tickets through stubhub January 2020. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Tap View to access the barcode and scan in for entry. Use the same email you use on StubHub. What are my options here? This is the QR code you will display upon entering the venue. 2023 I had flown from TX to NY for this show with my friend. Anyone have success getting something similar resolved day of show? The tickets will be delivered to the buyer automatically. Before following any of the steps below, make sure you download the Official Houston Rockets App! AXS Mobile ID allows for convenience, flexibility and security. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. On the review page, click the Transfer button to send the tickets. You also have the option of transferring and listing your tickets for sale prior to the event. Have screenshots and stuff with timestamps to also prove this is a thing. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Never. Its up to the promoter, artist, or team if you can sell tickets or not. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. If available, youll see the option to get tickets with AXS Official Resale on the event page. Use of this website signifies your agreement to our. Privacy Policy. After that, the tickets will be theirs to use with the AXS app. When I buy tickets, do I have to deal with the seller? Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. When its time for the event, they can open the app to show their tickets on their phone. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Article. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Theyll just have to create an AXS account to claim their tickets. Ability to transfer and/or sell tickets varies by show and is subject to change. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. It got postponed and now we all cant go. To view your AXS Mobile ID tickets click on your initials in the middle. Select the tickets to sell, and then set your price and selling options. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Ask the Community Contact Support Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. For more information, please see our If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Use of this website signifies your agreement to our. The game is in 36 hours. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Yes You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Your Privacy Choices | Lindsay is the author of this solution article. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Transfer tickets to friends (for select events). Select the tickets to transfer and enter the recipient's information. Have been on hold 3+ hrs. Youll be able to transfer money to your bank from your account on AXS.com. Otherwise you have until your friend creates an account to cancel the transfer. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Why did the venue decide to use AXS Mobile ID? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Sign into your AXS Account and click Listings. No paper tickets required. Bought ticket and then they weren't available from the seller. You've been successfully subscribed - thanks! Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? You may also review your transfers and purchase history at AXS.com. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. This will bring you to the page to confirm the correct email associated with the order. may not be valid. Danielle is the author of this solution article. Youll be able to transfer money to your bank from your account on AXS.com. If they already have an AXS account set up the tickets will go in their account automatically. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Select the tickets to sell, and then set your price and selling options. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. What is AXS Official Resale and where do the tickets come from? All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. To login, use the same email address you used when purchasing your tickets. Select the tickets to transfer and enter the recipient's information. Theyll also need to get the AXS app. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. 2021 Vivid Seats Ltd. All rights reserved. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. and our Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. After the switch, you will enter the email address you use to access the community in order to reset your password. What is transfer? Show was postponed from June 2020 to July 2021 due to covid. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). If you see a Sell button next to your tickets in your account, you can sell them! As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Why did the venue decide to use AXS Mobile ID? Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. When I sell tickets, do I have to deal with the buyer? What if my guests arrive at different times? I purchased tickets for a concert back in February. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). What if my guests arrive at different times? You should see something to transfer. I purchased tickets for a concert back in February. Are screenshots of the barcode valid for entry? And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Yes In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. How far in advance can I access my tickets? So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Help us improve this article with your feedback. When your tickets sell, youll receive an email informing you of the sale. Have mobile tickets and cannot find barcode. Open the App and sign in to see your tickets. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Yep! Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. They said they would get in contact with the seller and have the tickets transferred over. Hey guys, I just joined this group so if this isnt allowed lmk. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. (*If you can't remember your password, tap. Stub hub sent my hockey tickets for a las vegas game to axs.
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