academy hotel colorado springs bed bugs

I loved it! If bedbug cases are increasing locally, health department officials wouldn't know it. It is a very nice and reasonably priced Hotel. Sincerely, John Wilkins/Owner. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. The bathroom had poop on the toilet when we checked in. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. We stayed here with our two kids. I would recommend it if you can handle the unfriendliness of the staff. Tenants and landlords - bed bugs in residential premises. The room was large, 900 TV channels and reception area inviting. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. We all have bed bug bites all over us and they are very uncomfortable! In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. And it can happen anywhere. Acceptable and a good value for amenities. They want to eat that's all they know.". Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. 96 out of 2735 reviews" ", Rating 2 - Terrible. Breakfast was top notch. You may either dine in the restaurant or take your breakfast to go back to your room. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The bathroom had poop on the toilet when we checked in. Booked this on a major travel site for an incredibly low price. There is nothing classy about the way this staff treats it's guests. Weird. The breakfast was great! Amazingly clean. Staff was amazingly friendly. 2023 Expedia, Inc., an Expedia Group company. I never swim with my kids because I hate cold water and was able to swim with them for hours. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. It is my hope that you see fit to give us a second chance to win your valuable business back. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. Bedbugs in room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The indoor pool was great, the bed's were comfortable. 78 out of 2735 reviews" ". There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. On Mar 24 2011 Well. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. (Click on the Red Icon to view detailed bed bug reports. Icon Color & Report Disclaimer File a new bed bug report at this location It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. I felt like it was inconvenient for us to dine there or something. I would not choose this location again on futre trips. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Local, Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Use cautionwhen using pesticides and always follow label directions. Staff was very nice and helpful, beautiful rooms and location! Each review score is between 1 and 10. The good news? The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Room was a nice surprise- nice size, comfortable beds and chair. Something went wrong please try again later. Lamp didnt have lightbulb. Friendly and informative front staff. We were told there was a hot tub at the hotel - there was not one. They are also responsible for the costs associated with eradicating the unit of the pests. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. When I checked in I paid in advance for a one week stay at a special winter rate. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! when there are so many other options, close by, we will not be staying here again. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Chapel Hills Mall is 1.2 mi away from this hotel. All rights reserved. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. I would definitely stay again! I really didn't know about bed bugs at the time. Front desk amazing. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. I really didn't know about bed bugs at the time. Respect the privacy of others. Right now bedbugs are a problem here at home in Colorado and in all 50 states. Room was a nice surprise- nice size, comfortable beds and chair. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. We enjoyed the warm indoor pool and the breakfast options. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The Hotel has a regular pest control program in place. Room had some leaking issues at sink but was still very clean and fresh. It seems that communication was lacking in your case, I apologize. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Excellent breakfast. We do allow pets and have a designated area for pet friendly rooms. The mountain view is stunning. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. This is a great value. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Just really not clean. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. Lock in the lowest price from these sites. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. To edit a review youve already submitted, contact our Customer Service team. So what can you do to guard against bringing these bugs home with you the next time you travel? Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Service was amazingly efficient. Nice spacius and clean Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. Review tags are currently only available for English language reviews. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. WiFi is available in all areas and is free of charge. Great value! If you stayed at this property through Booking.com, you can write a review. Freeland admits it's work that can make your skin crawl. We checked into the hotel and the person at the counter was very friendly and personable. This material may not be published, broadcast, rewritten, or redistributed. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. We all have bed bug bites all over us and they are very uncomfortable! But the complaints stop there. Check your selected option for more info. Surprisingly good place with an interesting main lobby / restaurant area. A chef was available to make made to order eggs/omelets! I then contacted the BBB. - Terms of use - Privacy - Disclaimer. Please see our partners for more details. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Oh, & rooms were almost sound proof! The facility was a great experience for the modest price. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. Made beds, replaced towels and amenities. Basically got one night free with purchase of one night compared to other Hotels in same area. Pick up the mattresses in the rooms and look under it. Was not really expecting housekeeping but they did come during our 3 day stay. Ideally, we'd publish every review we get, positive and negative. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. 714 out of 2735 reviews" ", Rating 6 - Okay. I'm seeing where it says both? The place was very cute and cozy. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. A business center with fax and photocopying services is available. June 12, 2022 . great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! This is not a rash, these are bites! This was for the price a grand slam! Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Also the heater in my room didnt work I had to use a portable heater to heat the room. The number of extra beds and cribs allowed depends on the option you choose. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. The front desk staff were excellent as well as the Hotel itself. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Rooms were clean and comfortable Give Light and the People Will Find Their Own Way. When I checked in I paid in advance for a one week stay at a special winter rate. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. We allow a maximum of 2 pets per pet friendly room. Built in 2017 as an exclusive couples romantic getaway. - Terms of use - Privacy - Disclaimer. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. Pool was so crowded my 16 year old wouldnt get in. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Unfortunately, he was the only one during our stay there that was friendly. Great property as a lay over or destination! Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. This is definitely going to be our go to when spending a night in the Springs. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Highly recommend. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Free WiFi and a daily hot breakfast with omelets and waffles is included. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Amazingly clean. Its a bit old and outdated, the rooms were a bit dusty. Such a treat! Breakfast, The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Sincerely, John Wilkins/Owner. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Indoor swimming pool. check in was super easy. Taxes and fees that are shown are estimates only. Breakfast is excellent for a hotel breakfast. This is the version of our website addressed to speakers of English in the United States. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Contact the property for more information. 2015 The Academy Hotel, Inc. All rights reserved. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Was not really expecting housekeeping but they did come during our 3 day stay. Lift up each headboard an lay it on the bed. Server was very nice as well. This is the version of our website addressed to speakers of English in Canada. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. We stayed at this hotel last summer, June 2010, and left with some bites on us all. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. )Icon Color & Report Disclaimer, File a new bed bug report at this location. The worst bed we have every had. But this would have been bearable had the staff not been downright snotty and rude. Reviews are most valuable when they are original and unbiased. The Academy Hotel 8110 N. Academy Blvd. I then contacted the BBB. Bar is always amazing! Copyright 19962023 This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. From complimentary high-speed internet to plush beds, this hotel has it all. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. All content should be genuine and unique to the guest. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. 2. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Is the indoor pool heated all year round? This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Examine your luggage carefully while repacking and when you return home. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Guests submit their subscores and their overall scores independently theres no direct link between them. I always enjoy staying here! American, Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Great breakfast, great staff , overall a great experience. Nobody is safe," Freeland said. Sincerely, John Wilkins/Owner. Colorado Housing Connects can help you navigate housing information and resources. Check around the edges of the box springs. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. All rights reserved. Sign up and we'll send the best deals to you. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Now the cons. Wish there was a hot tub for the grownups but no biggie. All of which have experienced no problems. All cribs and extra beds are subject to availability. This hotel was highly-rated for its very comfy beds. Overall, still comfortable and friendly service. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. The eggs are almost impossible to see when laid on most surfaces. Our bed was horrible. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. Prices for cribs and extra beds aren't included in the total price. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. This is a great hotel. We checked into the hotel and the person at the counter was very friendly and personable. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Good inexpensive place to stay with a very good staff. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Management doesn't seem to care much. The view of Pike's Peak from our room was amazing. All rights reserved. Very nice staff EVERYONE!! 1602 out of 2735 reviews" ", Rating 8 - Good. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Lunch, Though the lobby is lovely don't let it fool you! emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. The Hotel has a regular pest control program in place. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. The bathroom had poop on the toilet when we checked in. If the staff was better, the hotel would be an excellent place to stay. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The rest of the staff was very, very rude and it did not feel welcoming. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Booking.com does not accept responsibility or liability for any reviews or responses. This was for the price a grand slam! This lets us know our reviews come from real guests like you. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. The Academy Hotel | 8110 N. Academy Blvd. Loved the breakfast! It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. I really didn't know about bed bugs at the time. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. "Before I even bring my bags into an into a hotel room at all. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. I liked the layout for the bathroom area. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. NEVER again! Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. You can only leave a review within 28 days after check-out. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. I really didn't know about bed bugs at the time. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. For the money, this hotel was beyond worth it. I never swim with my kids because I hate cold water and was able to swim with them for hours. We went back to the area for spring break and decided to stay there again because of the location and price.

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